Shipping & Returns
🚚 All the Essentials About Your Order!
📦 Processing & Shipping Times
- Processing Time: 1-2 business days to package and ship your order.
- Once shipped, you’ll receive a tracking number via email.
- Delivery times depend on the shipping method selected at checkout.
- Orders over $250 require a signature upon delivery.
✨ Note: We are not responsible for carrier delays, lost packages, or incorrect addresses. Please ensure your shipping info is correct before placing your order!
🔄 Return Policy Overview
We accept returns within 7 days of fulfillment for store credit only.
Return Requirements:
- Items must be unworn, unwashed, and have tags attached.
- No excessive pet hair or signs of wear.
- Customer is responsible for return shipping costs.
- Please allow 5-10 business days after we receive your return for processing.
Final Sale Items (Non-Returnable):
- Customized items
- Trucker hats
- Items marked Final Sale
- Sale items or purchases during promotions
For defective items or damages, contact us within 3 days of delivery with photos.
📧 To Start a Return or Report a Defect:
Email us at info@tinypawsfashion.com
📍 Return Address:
1230 m itasca road Addison Illinois 60101
🚨 Important Reminders
- We do not provide return labels.
- Returns outside the policy window will be sent back at no cost.
- Returns with excessive pet hair may receive 50% store credit or be returned.
- We are not responsible for lost, damaged, or marked delivered packages—please contact USPS or UPS directly for claims.
🚫 Please note: We do not handle order inquiries via Instagram DMs.